Assurance Resources


ARI
Assurance Resources, Inc.
PO Box 84525
Pearland, TX  77584
      
Phone (888) 266-6401
Fax (713) 432-1850


For additional information, 
or call 713-664-9770
Russell T Coats Sr. Mr. Coats started in the Insurance business in 1970 as a Life and Health Agent. In his first full year he was in the top ten in production with this National carrier and named "Rookie of the Year.” He progressed to be appointed Assistant Manager for another carrier where he hired and trained Agents for three years.  He moved to American National Insurance Company in 1975 as General Agent continuing the hiring and training of new agents. This evolved into a mega agency which was the number one agency for American National for five years. He purchased a commercial casualty operation and merged his clientele. This operation became a thirty million dollar agency with operations in London for the oil and Gas market in Houston. Unfortunately the oil bust in 1986 resulted in the decimation of that block of business and Mr. Coats had to begin over again. By 1988 he was operating an Occupational accident program (Texas Business Purchasing Association) which served the Texas non-subscription market. Mr. Coats became the leading producer of that product. The association evolved into Assurance Resources as we know it today.
Carolyn S Duane Carolyn S Duane joined the insurance industry in 1983 when she returned to work after starting a family. She joined Russell Coats as his assistant in his Insurance Agency which wrote property and casualty as well as life and health insurance for American National Insurance Company. In 1986 the agency purchased an Independent Insurance Agency growing the office staff from four to nine and picking up multiple Insurance Company contracts and clients. Carolyn assumed the position of Office Manager, also handling the Human Resources and Financial responsibilities (i.e. payroll, insurance company premium reporting). The agency grew its staff and added a London Mkt for the purpose of Oil and Gas thus adding Surplus Lines reporting to Carolyn's duties. In 1990 the agency was sold and focus was placed on a new program for Occupational Accident Insurance called the Texas Business Purchasing Alliance, Inc. Carolyn became a 25% partner and assumed the position of President of Assurance Resources, Inc. Since then she has been essential in providing the administrative and financial requirements for Occupational Accident Programs for Non-Subscribing employers in the State of Texas. She has administered multiple Occupational Accident programs coordinating the entire office staff for the purpose of Administration and Claims.
Susan H. Wilson CISR

Susan began her insurance career at age 14 assisting her mother with Workers' Comp claims
adjusting. In 1978 she entered the workplace in Commercial Property and Casualty field as an
Underwriter. During her career she was promoted to Senior Underwriter and eventually
specialized in Workers' Compensation for many years. She earned her Certified Insurance
Service Representative designation in 1997. In 2000 she was invited to join Assurance Resources, Inc. as the Manager of the Claims department for the administration of Occupational Accident Claims. She is responsible for the turnkey results of her department. Her duties include claims administration, training personnel, structuring of software, re-pricing and overseeing the managed care program.